Term and Conditions

Komodo Trans Wisata is  a local tour operator which operates daily in Labuan Bajo west Flores and known as one of the biggest on line travel biro in Labuan Bajo. Our firm operates as follows:

  • The tourist package is commission charge free
  • To obtain reservation you are asked to fill up the following details:
    - Package name wished
    - The number of persons
    - Tour date
  • Confirmation is made two weeks in advance and during the high season you have to confirm three weeks in advance
  • In case of cancellation charge fee is applied if you make the cancellation less then 10 days or less than a half of your arrival date.
  • No show fee or lastminute Cancel is 100 % not refundable and unless there is an agreement with us
  • Other conditions will be provided during reservation

FEES AND PAYMENT

  • All payments are done in Indonesian currency (Rupiah)
  • Airport pick up is included in the package
  • Tour package fee is also included
  • Tthere is no repayment if the cancellation is made in the last minute. Repayment only applies in the following cases:
    - During low season a written cancellation is made 15 days prior to arrival for personal package and 3 months in advance for group package.
    - uring high season a written cancellation is made 25 days prior to arrival for personal package and 4 months in advance for group package.
  • Down payment
    - 25 % down payment is required after you reserve a suitable package and the remaining 75 % is paid 3 days prior to arrival.
    - For each reservation down payment is required 30 days before arrival
    - Until a further notice we cannot accept payment by credit card
    - Payment can be made through bank trasfer, western union or PayPal (rates and tax considered)